Privacy Policy

Important information about how the company handles your data

What information might we collect?

Aspect Solutions ltd and all its subsidiaries, hereafter referred to as “Aspect”, are subject to this privacy policy. Aspect is a Controller of the personal data, that you (the data subject) provide to us.
This policy embraces the data that is submitted on aspect-translations.com

On various pages of our websites you have an opportunity to submit personal data to Aspect. Therefore, we might collect the following personal data from you:

  • Name
  • Email address
  • Job title
  • Address details
  • Telephone numbers
  • Documents and messages submitted by you
  • Linkedin profile

Data that is collected but not actively submitted by you includes:

  • Information collected from cookies

IP addresses are processed without any connection to the data submitted by you. Therefore, it is not possible for Aspect to identify individuals based on IP address only.

Please note that any documents submitted to Aspect on this site for the purpose of translation, must have all personal data redacted unless a prior agreement has been made in writing that such data should not be redacted. In these cases, appropriate technological security measures should be taken to ensure the protection of documents that contain personal data.

What do we do with it?

Depending on your location and which division and services are applicable to you, your data may be processed at several different Aspect offices. Aspect utilizes a variety of on-premise and Cloud storage infrastructure.

Your data will not be sold or shared to the third parties unless we have your express permission to do so, unless required by law, or if it is necessary to fulfil our contractual obligations with you. We may use the following third-party service providers to process and store your data depending on your use of Aspect services:

  • Google Analytics (Google, Inc), which we use to help us track visits to and usage of our website. Read Google’s privacy policy here. More information on Google Analytics here.
  • Bitrix24 (Bitrix, Inc), which we use to help us track visits to and usage of our websites; and use to store customer and prospect information, marketing, internal reporting and campaign management. Read Bitrix24’s privacy policy here.
  • WordPress, our chosen public-facing web hosting and content management platform, in turn hosted on WPEngine infrastructure.
  • Authentication – we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are as supplied by Google Analytics)

How long do we keep it?

Under European Union law we are required to keep your personal data for no longer than is necessary for the purposes for which it is processed. We work to this in accordance with our Data Retention Policy.

After this period your personal data will be irreversibly destroyed. Any personal data held by us for marketing, promotional and service update notifications will be kept by us until such time as you notify us that you no longer wish to receive this information.

For more information about our data retention schedule please contact
marketing@aspect-translations.com

What are your rights?

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the right and the ability to request to see this information, rectify it or have it deleted. We aim to comply with such requests within 30 days.

In the event that you wish to submit a data subject access request, or to complain about how we have handled your personal data, please contact us, using the following e-mail: marketing@aspect-translations.com or in writing to the following address:

Aspect Solutions limited
61, Bisazza Str
SLM1640 Sliema
Malta

Our Information Security team will then investigate your request/complaint and work with you to resolve the matter. If you still feel that your personal data has not been handled appropriately according to the law, you can contact the European Data Protection Supervisor and file a complaint with them.

This website contains links to other sites that are not owned or controlled by Aspect, such as (but not limited to) Facebook, Twitter, LinkedIn. Links to other sites will open in a new tab. Please be aware that Aspect is not responsible for the privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personal data. This privacy policy applies only to data collected by Aspect platforms.